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We take an in depth look at the Prestigio massage chair built by Omega Massage. We have developed a 5 category system to help bring a more consistent and thorough review process for potential massage chair buyers. We break the review process into 5 important key categories to present the total complete massage chair purchase. This structured system of evaluation assigns equal weight to each of the 5 categories. Each category can earn up to 20 points for a total possible score of 100 points. A score of 100 points would signify the chair and the company have achieved total excellence. The 5 categories included are Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. This structured approach helps to remove bias and bring a better balance to the massage chair evaluation process. This review will cover the OM-510 Prestigio massage chair by Omega Massage which is in the 2,000 to $3,000 mid-range price level.

Warranty & Customer Service: Warranty and customer service is really an evaluation of come from the manufacturer that makes the massage chair. Warranty is important for customer protection and peace of mind. The warranty covers the quality of workmanship of the product. Customer service is the level of response and support received by the company in case something was to go wrong. Omega Massage covers the OM-510 with the following coverage: 5 years for the frame, 3 years on parts, and 90 days in home service. They also provide shipping for parts for 1 year. For a mid range level this is terrific warranty coverage. Omega is known for providing the most comprehensive warranty of the major manufacturers in this category. Our experience with Omega for customer service has been consistent. Omega is responsive and has strong technical competence to diagnose quickly and get issues resolved. The Prestigio is a 19 in Warranty & Customer.

Comfort & Ergonomics: The comfort of a massage recliner is important, since you may want to use it just to sit. The OM-510 has a soft padded back pad and comes with a shoulder pillow and a head support pillow. Both of these are detachable. The seat is comfortable and supports the body well. Omega also includes an extra removable back pad. This is used to soften the massage if you are more sensitive. This is important as some users want a massage to be lighter than others. The chair is very well designed ergonomically. The footrest cradles the lower body well. The remote control holder is flexible and can be adjusted easily. Overall Rating for comfort and ergonomics is 17.

Ease of Use: We like the large LCD at the top of the remote and it is also back lit for use in low lighting. The oversize buttons make the remote easy to read and for those with less dexterity, easy to push. We like the top controls the chair back and the lower portion controls the lower body. The change form automatic to manual requires selecting mode and then the massage technique. Overall, it is a good remote and we rate is at a 16 in this category.

Key Features: The two outstanding features of the OM-510 in our minds are the foot massage with the reflexology nodes and the soothing shiatsu massage. Relax your feet after a tiring day with the Prestigio’s reflexology foot massage. This applies a firm compression massage over the tops of the feet while reflexology nodes gently push up into the bottom of the feet. Very soothing! The Shiatsu massage is a very invigorating and can penetrate deeply in the lumbar area. We are impressed with the deep tissue potential of this massage. First time users should attach the included softening pad. This is a relieving shiatsu massage recliner. We give it an 18 for its key features.

Massage Therapy: The critical category is how is the massage therapy? After all, it is a massage chair. You will not be disappointed at all with the Prestigio. It has 3 timed auto programs that provide a thorough and comprehensive massage to your back. You can switch to manual and select from 4 back courses including upper, lower, full and pinpoint. Select the manual massage treatment for targeted relief including kneading, tapping, finger press and shiatsu. The lower body is covered with the air massage system. Select the level of compression with the Prestigio for your buttocks, thighs, calves and feet. This is one invigorating massage therapy machine and scores a 19 in massage therapy.

How does the Omega OM-510 rate overall? Overall, our rating of the Prestigio is an 89/100. This is a very impressive chair for the mid range level. This is perhaps the most strikingly beautifully designed chair on the market. This massage chair comes with handsome varnished wood armrests and silver accents on the arm supports. It has a warm and contemporary look. Omega adds a handsome wood side table as an extra designer touches. The massage therapies are very thorough and comprehensive. The warranty coverage is terrific. The OM-510 provides for a strong massage, which can be softened with the extra back pad included with the chair. If you are looking for a mid range massage chair, this is one of the best.